FAQs

Visiting the gallery

Impressions Gallery will re-open on 18 May 2021, in line with the easing of national restrictions. Please continue to enjoy our digital content and events, and we look forward to welcoming you back soon.

After the 18 May we will be open:

Tuesday – 10am to 6pm
Wednesday – 10am to 6pm
Thursday – 10am to 6pm
Friday – 10am to 5pm
Saturday – 10am to 5pm

Closed Sunday, Monday and Bank Holidays.

Admission to Impressions Gallery is FREE, but donations are welcome to help keep entry open to all. Click here to make a donation online.

No, you do not need to book a ticket or a timed slot. However, we will be limiting the number of visitors allowed inside the venue and gallery space at any one time and requesting that people follow social distancing.

As per the current government guidance on reopening, we ask that groups of no larger than 6 people, or 2 households, attend at any one time.

This measure will be in place until we move to Step 4 of the government ‘roadmap’ – expected in late June.

Please use the main entrance to Impressions Gallery at the Godwin Street / Thornton Road side of Centenary Square. You will need to enter via this entrance and use the hand sanitiser provided. You will not be able to enter Impressions via City Library.

When entering, please observe the one-way system by walking upstairs, using the left hand side of the staircase, up to our Welcome Desk and bookshop. To avoid unnecessary social contact please use the stairs where possible and avoid use of the lift unless essential.

You will then be asked to provide your contact details for the purpose of NHS Track and Trace. There will be 2 metre spaced queue markers outside the entrance and in our foyer area. You may need to queue momentarily whilst we greet each visitor and give a brief outline of safety measures, or if the number of people allowed in the gallery and the building has temporarily been reached.

When leaving the gallery and building, please follow the one-way system and exit via the signposted route.

We will be asking for contact details of all visitors on arrival. You can also check in using the official NHS COVID-19 contact tracing app.

We will only share your details with NHS Track and Trace if asked in the event of a visitor or member of the team testing positive for coronavirus. After 21 days the data will be removed in line with GDPR.

We will be responding to any changes as necessary. Any major alterations to our opening hours or operations will be posted on our website, Facebook and Twitter @impgalleryphoto.

On the days the gallery is closed there will be minimal staff on site so please contact us on email at hello@impressions-gallery.com. During opening hours call our Welcome Desk on 01274 737843

You cannot walk through from Impressions Gallery to City Library or vice versa. For more information visit their website.

We are not currently able to accommodate group visits at this time. This is to ensure that social distancing measures can be met.

Find out more about our current digital education offer on our Learning page.

There’s many parking options nearby including the rear of the National Science and Media Museum on Sharpe Street, and at the NCP car park on Hall Ings close to the Interchange. Charges apply.

Disabled parking for blue badge holders is available at the rear of the building on Aldermanbury, or outside the Town Hall on Norfolk Gardens. Blue badge holders can park at these locations for an unlimited time period. For more information on disabled parking, see Bradford Council’s website.

It’s tempting, but we ask you not touch the artworks – even clean hands can cause damage.

No, we’re very happy for everyone to enjoy the gallery. We just ask that you consider the other visitors around you and observe social distancing.

We’d love you to take photographs at Impressions Gallery for personal or non-commercial use. Don’t forget to share your visit with us and your friends through social media @impgalleryphoto

Please take your photographs without flash, this will help to protect the artwork for others to enjoy. Please also respect the wishes of all other visitors. Photography of children and young people is prohibited without consent of the accompanying adult. This includes, for example, school groups and those attending family events.

If you want to use your photographs of the gallery for non-personal or commercial reasons please contact us beforehand so we can email you a form to fill in:
hello@impressions-gallery.com

Hygiene and safety measures

To help everyone keep a safe distance, we are limiting visitor capacity and implementing defined one-way routes at entry and exit points. Within the gallery space you will be free to explore the exhibition in a socially distanced way. There is safe distancing and other guidance signage on-site and our staff will help to ensure a welcoming and safe experience for everyone.

Hand sanitiser will be available for you to use in key areas. There are also increased cleaning regimes and staff will be cleaning high use touchpoints throughout the day. There are perspex screens in place at our Welcome Desk.

Yes, you must wear a mask or face covering when visiting. The government has now made the wearing of face coverings mandatory in museums and galleries. However, we understand that not everybody is able to wear a mask for physical or health reasons. Please inform staff on arrival if you are unable to wear a mask.

Everyone working at the gallery has been given face coverings to wear. They also have hand sanitiser and wipes for equipment.

Prior to re-opening, we have reviewed our operational plans and safety policies. A comprehensive risk assessment has been produced in line with Health and Safety Executive Covid-19 guidelines and is available on request.

Impressions Gallery remains fully accessible. We have ensured that maximum access and inclusion has been considered at every stage of our plan for reopening to create a safe and enjoyable experience for everyone who visits. To avoid unnecessary social contact, we request that lifts are only used when essential.

If you, or anyone you live with, displays symptoms associated with Covid-19, or if you’ve recently been in contact with someone who has Covid-19 please stay at home and delay your trip until it is safe to visit.

Facilities

Yes, our Shop will be open during gallery opening hours.

We’ve changed the layout to allow more space for social distancing and ask that all visitors sanitise their hands before touching books. Our online shop is open 7 days a week and currently posts out every Friday.

Our toilets are currently closed to the public. Alternative public toilets are currently available immediately outside in City Park.

To minimise touch points lockers will not be available. Where possible, please try and avoid bringing bulky coats and bags to the gallery.

Yes, as always we welcome visitors with young children and their buggies to come and enjoy the gallery. Please keep children close to you when you visit to support social distancing.

We don’t have a café in our building, as there are so many places to eat and drink nearby. You can find information on bars, restaurants and in the city at Visit Bradford.

Some of our favourite independent places are The Bread and Roses on North Parade, and the many bars and cafes in Sunbridge Wells just behind Impressions. Please check the venue websites for their opening hours.

You must wear a face covering inside the building, so will you be unable to eat or drink in the gallery, foyer area or Shop at present.

Yes, of course. To avoid any accidental damage to artworks, we ask you to please carry rucksacks in your hand.

Exhibitions and events

Being Inbetween by Carolyn Mendelsohn launched digitally on 9th January 2021. The exhibition will now be open in the gallery from 18th May – 10th July 2021. Visit our Exhibition and What’s On pages for more information on current and future exhibitions.

No. To minimise touchpoints, we’re not giving out paper leaflets or information. Exhibition information and resources can be found on our website which you are welcome to download and print out before your visit.

We hope to hold events in the gallery later this year. These will have limited audience numbers and will follow all government guidance and social distancing measures.

All physical events will also be available digitally, either live or recorded.

We have been running digital events as part of Being Inbetween by Carolyn Mendelsohn – recordings can be found on our What’s On and Resources pages.

Find details of upcoming events by:

Signing up to our newsletter.

Following us on Facebook, Twitter and Instagram.

Unfortunately, there will be no family activities at the present time. This is so we can follow social distancing measures safely. Family activities can be downloaded and printed out from our website.

Online Shop

Our delivery is based on the total weight of the items you buy, and starts at £4.95. The delivery cost is calculated automatically and can be seen when you go to your basket. You can also collect your items for free from the shop during our opening hours.

For delivery outside of the UK please email to place your order and arrange postage to bookshop@impressions-gallery.com

Yes, if the item is unused and in perfect condition. Please note we do not refund delivery fees, and you will need to pay the cost of returning the item to us. If the item arrived faulty or not as described, we will refund the cost of the item and your delivery fees.  Please contact our Visitor Services & Shop Manager to arrange a return.

Royal Mail aims to deliver your parcel in 3 working days.

Due to socially distant working, we’ll be shipping orders less frequently, with packing and posting taking place on Friday each week.

No, you just need a credit or debit card. We use Paypal as our transaction partner for your security and privacy. You can choose to pay with a PayPal account, or by card. Just selection the option at checkout.

General FAQs

Yes, please see our guidelines here: Guidelines for Unsolicited Proposals

Bear in mind that we are very pro-active in finding, researching and developing work that will support the charity’s mission and vision. Exhibitions originating from unsolicited proposals are very rare, but we are happy to receive them and each proposal is given careful consideration.

We’re sorry, but we can’t offer individual feedback on demand. There simply aren’t enough hours in the day! However, we do offer regular portfolio reviews and feedback sessions throughout the year. Have a look at our future events and join our mailing list to be the first to find out about new ones regularly added.

To keep the gallery open to all, we can only consider hiring out the space when we are closed to the public. Please email us with details of your request at info@impressions-gallery.com

We are an independent charity, funded by Arts Council England as a National Portfolio Organisation, supported by Bradford Metropolitan District Council. We raise the additional money we need by applying for grants from trusts and foundations, and through the donations generously made by our visitors and supporters. You can find out more about who funds us and how to support us here.

Volunteering at Impressions Gallery is an excellent way to gain experience of working for an arts organisation as part of a professional creative team. We offer a range of exciting opportunities including assisting the gallery with the installation of our exhibitions, helping to run events and activities, and joining our young people’s collective New Focus. Find out more on our Opportunities page.

All vacancies for paid positions are advertised on our website (Opportunities) and through Arts Council England’s Arts Jobs service. We advise that you do not send speculative letters and CV’s as we are unable to keep these on file for data protection purposes.