FAQs

Visiting the gallery

Impressions Gallery re-opened on 2 September 2020.

UPDATE: From November 2020 we are open three days a week, Thursday to Saturday 11am to 5pm. This is with consideration for the Local COVID Alert Level (Very High / Tier 3) and to allow time for the enhanced cleaning of all public areas.

Admission to Impressions Gallery is FREE, but donations are welcome to help keep entry open to all. Click here to make a donation online.

No, you do not need to book a ticket or a timed slot. However, we will be limiting the number of visitors allowed inside the venue and gallery space at any one time and requesting that people follow social distancing.

Every Thursday 11am to 1pm we will be promoting a dedicated visiting period for vulnerable and elderly people. People that are over 70, pregnant or with underlying health conditions that make them vulnerable to coronavirus will be encouraged to visit at this time. You can be accompanied by up to 2 family members or carers. We will also be providing a virtual experience of our current exhibition for those people unable to travel to the gallery.

We ask that groups no larger than 6 people attend at any one time – provided these comply with government guidance on households and bubbles.

Please use the main entrance to Impressions Gallery at the Godwin Street / Thornton Road side of Centenary Square. You will need to enter via this entrance and use the hand sanitiser provided. You will not be able to enter Impressions via City Library.

When entering, please observe the one-way system by walking upstairs, using the left hand side of the staircase, up to our Welcome Desk and bookshop. To avoid unnecessary social contact please use the stairs where possible and avoid use of the lift unless essential.

You will then be asked to provide your contact details for the purpose of NHS Track and Trace. There will be 2 metre spaced queue markers outside the entrance and in our foyer area. You may need to queue momentarily whilst we greet each visitor and give a brief outline of safety measures, or if the number of people allowed in the gallery and the building has temporarily been reached.

When leaving the gallery and building, please follow the one-way system and exit via the signposted route.

We will be asking for contact details of all visitors on arrival. You can also check in using the official NHS COVID-19 contact tracing app.

We will only share your details with NHS Track and Trace if asked in the event of a visitor or member of the team testing positive for coronavirus. After 21 days the data will be removed in line with GDPR.

We will be responding to any changes as necessary. Any major alterations to our opening hours or operations will be posted on our website, Facebook and Twitter @impgalleryphoto.

On the days the gallery is closed there will be minimal staff on site so please contact us on email at hello@impressions-gallery.com. During opening hours call our Welcome Desk on 01274 737843

You cannot walk through from Impressions Gallery to City Library or vice versa. The Library is currently closed to the public and is only operating Order and Collect services until further notice. For more information visit their website.

We are not currently able to accommodate group visits at this time. This is to ensure that social distancing measures can be met.

Find out more about our current education offer in Learning.

There’s many parking options nearby including the rear of the National Science and Media Museum on Sharpe Street, and at the NCP car park on Hall Ings close to the Interchange. Charges apply.

Disabled parking for blue badge holders is available at the rear of the building on Aldermanbury, or outside the Town Hall on Norfolk Gardens. Blue badge holders can park at these locations for an unlimited time period. For more information on disabled parking, see Bradford Council’s website.

It’s tempting, but we ask you not touch the artworks – even clean hands can cause damage.

No, we’re very happy for everyone to enjoy the gallery. We just ask that you consider the other visitors around you and observe social distancing.

We’d love you to take photographs at Impressions Gallery for personal or non-commercial use. Don’t forget to share your visit with us and your friends through social media @impgalleryphoto

Please take your photographs without flash, this will help to protect the artwork for others to enjoy. Please also respect the wishes of all other visitors. Photography of children and young people is prohibited without consent of the accompanying adult. This includes, for example, school groups and those attending family events.

If you want to use your photographs of the gallery for non-personal or commercial reasons please contact us beforehand so we can email you a form to fill in:
hello@impressions-gallery.com

Hygiene and safety measures

To help everyone keep a safe distance, we are limiting visitor capacity and implementing defined one-way routes at entry and exit points. Within the gallery space you will be free to explore the exhibition in a socially distanced way. There is safe distancing and other guidance signage on-site and our staff will help to ensure a welcoming and safe experience for everyone.

Hand sanitiser will be available for you to use in key areas. There are also increased cleaning regimes and staff will be cleaning high use touchpoints throughout the day. There are perspex screens in place at our Welcome Desk. We are only accepting card or contactless payments in our shop to minimise touch-points.

Yes, you must wear a mask or face covering when visiting. The government has now made the wearing of face coverings mandatory in museums and galleries. However, we understand that not everybody is able to wear a mask for physical or health reasons. Please inform staff on arrival if you are unable to wear a mask.

Everyone working at the gallery has been given face coverings to wear. They also have hand sanitiser and wipes for equipment.

Prior to re-opening, we have reviewed our operational plans and safety policies. A comprehensive risk assessment has been produced in line with Health and Safety Executive Covid-19 guidelines and is available on request.

Impressions Gallery remains fully accessible. We have ensured that maximum access and inclusion has been considered at every stage of our plan for reopening to create a safe and enjoyable experience for everyone who visits. To avoid unnecessary social contact, we request that lifts are only used when essential.

If you, or anyone you live with, displays symptoms associated with Covid-19, or if you’ve recently been in contact with someone who has Covid-19 please stay at home and delay your trip until it is safe to visit.

Facilities

Yes, our Shop will be open during gallery opening hours, Wednesday to Saturday, 11am to 5pm.

We’ve changed the layout to allow more space for social distancing and ask that all visitors sanitise their hands before touching books. Please note we are only accepting card and contactless payments at present. Our online shop is open 7 days a week and currently posts out every Friday.

Our toilets are currently closed to the public. Alternative public toilets are currently available immediately outside in City Park.

To minimise touch points lockers will not be available. Where possible, please try and avoid bringing bulky coats and bags to the gallery.

Yes, as always we welcome visitors with young children and their buggies to come and enjoy the gallery. Please keep children close to you when you visit to support social distancing.

We don’t have a café in our building, as there are so many places to eat and drink nearby. You can find information on bars, restaurants and in the city at Visit Bradford. Some of our favourite independent places are The Brick Boxon Ivegate, Bread and Roses on North Parade, and the many bars and cafes in Sunbridge Wells just behind Impressions.

You must wear a face covering inside the building, so will you be unable to eat or drink in the gallery, foyer area or Shop at present.

Yes, of course. To avoid any accidental damage to artworks, we ask you to please carry rucksacks in your hand.

Exhibitions and events

Seedscapes: Future Proofing Nature was originally due to open in April 2020 and will now launch on 2 September, running until 12 December 2020.

No. To minimise touchpoints, we’re not giving out paper leaflets or information. Exhibition information and resources can be found on our website which you are welcome to download and print out before your visit. These will also be accessible as part of our virtual exhibition launching soon.

We have taken the decision not to hold events inside the gallery at this time. This is so we can follow social distancing measures safely.

During our exhibition Seedscapes: Future-Proofing Nature [LINK] we will be running online events where you can discover more about the artists and artworks, as well as providing a range of digital resources. You can find out more by:

Visiting our What’s On and Resources pages.

Signing up to our newsletter.

Following us on Facebook, Twitter and Instagram.

Unfortunately, there will be no family activities. This is so we can follow social distancing measures safely. Family activities can be downloaded and printed out from our website.

Online Shop

Our delivery is based on the total weight of the items you buy, and starts at £4.95. The delivery cost is calculated automatically and can be seen when you go to your basket. You can also collect your items for free from the shop during our opening hours.

Yes, if the item is unused and in perfect condition. Please note we do not refund delivery fees, and you will need to pay the cost of returning the item to us. If the item arrived faulty or not as described, we will refund the cost of the item and your delivery fees.  Please contact our Visitor Services & Shop Manager to arrange a return.

Royal Mail aims to deliver your parcel in 3 working days.

Due to socially distant working, we’ll be shipping orders less frequently, with packing and posting taking place on Friday each week.

No, you just need a credit or debit card. We use Paypal as our transaction partner for your security and privacy. You can choose to pay with a PayPal account, or by card. Just selection the option at checkout.

The Gallery is acting as a shop window to promote the Photographers’ publications and accepts no responsibility for any transactions with customers, the Gallery can only advise. 

The photographer will be responsible for the posting of their publication(s) and taking payments from customers. The Gallery advises that payment is made through PayPal.  

The photographer will confirm all postage and packaging costs with the customer prior to processing payment. 

The photographer will agree sales of their publication(s) with customers in writing either through their email address, or through their website (if they have one).  

If you experience any difficulties please email bookshop@impressions-gallery.com and we will try to help.

General FAQs

Yes, please see our guidelines here:
Guidelines for Unsolicited Proposals_2019

Bear in mind that we are very pro-active in finding, researching and developing work that will support the charity’s mission and vision. Exhibitions originating from unsolicited proposals are very rare, but we are happy to receive them and each proposal is given careful consideration.

We’re sorry, but we can’t offer individual feedback on demand. There simply aren’t enough hours in the day! However, we do offer regular portfolio reviews and feedback sessions throughout the year. Have a look at our future events and join our mailing list to be the first to find out about new ones regularly added.

To keep the gallery open to all, we can only consider hiring out the space when we are closed to the public. Please email us with details of your request at info@impressions-gallery.com

We are an independent charity, funded by Arts Council England as a National Portfolio Organisation, supported by Bradford Metropolitan District Council. We raise the additional money we need by applying for grants from trusts and foundations, and through the donations generously made by our visitors and supporters. You can find out more about how to support us here.

Volunteering at Impressions Gallery is an excellent way to gain experience of working for an arts organisation as part of a professional creative team. We offer a range of exciting opportunities including assisting the gallery with the installation of our exhibitions, helping to run events and activities, and joining our young people’s collective New Focus. Find out more on our Opportunities page.

All vacancies for paid positions are advertised on our website (Opportunities) and through Arts Council England’s Arts Jobs service. We advise that you do not send speculative letters and CV’s as we are unable to keep these on file for data protection purposes.